Terms & Conditions
A legal disclaimer
1. Introduction
Welcome to Clean Now! These Terms and Conditions govern your use of our services. By accessing our website and utilizing our cleaning services, you agree to comply with these Terms.
2. Services Offered
Clean Now provides a range of cleaning services, including but not limited to residential cleaning, commercial cleaning, carpet cleaning, and specialized services for elderly homes and childcare centers. A detailed list of our services can be found on our website.
3. Booking and Payment
- All service bookings must be made through our website or via direct contact with our team.
- Payment for services is due at the time of booking, unless otherwise agreed upon.
- We accept various forms of payment, including credit/debit cards and electronic transfers.
4. Cancellations and Rescheduling
- Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
- Rescheduling requests should be made at least 24 hours before the scheduled service.
5. Client Responsibilities
- Clients are responsible for providing access to the property and ensuring that our cleaning staff can perform their duties safely and efficiently.
- Clients should inform Clean Now of any specific cleaning requirements or areas of concern prior to service.
6. Liability
- Clean Now takes great care in providing cleaning services; however, we are not liable for any damages or losses incurred during the cleaning process unless caused by gross negligence.
- Clients are advised to secure or remove valuable items prior to our services.
7. Satisfaction Guarantee
- We strive for customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will address your concerns to the best of our ability.
8. Privacy Policy
- Clean Now is committed to protecting your privacy. Personal information collected during the booking process will be used solely for providing our services and will not be shared with third parties without your consent.
9. Modifications to Terms
- Clean Now reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes through our website.
10. Governing Law
- These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from these terms will be handled in the appropriate legal venue in Singapore.